Email mapbuilder.support@gmail.com for anything: a question, a bug, an order problem or feedback. We read and answer every message, usually within one business day.
It helps to include the email you sign in with, and for an order, its order number (in the confirmation email and on the Orders page in the app).
The Help center covers colors, presets, markers and photos, importing, saving, collaborating, exporting and publishing.
Subscribers can update their card, see invoices or cancel from Manage billing in the account menu or on the Plans & credits page. A cancelled subscription stays active until the end of the period already paid for. Details are in the Terms of Service.
To delete your account and its data, email us from the address you sign in with. What we collect and why is in the Privacy Policy.
The Map builder apps in ChatGPT make a map or a poster from what you describe and show a preview in the chat. The link they give you opens it on mapbuilder.app, where you can keep editing it. Links last 30 days; sign up and save the map or poster to keep it for good. If a link has expired, ask ChatGPT to make it again.
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